Damaged or Incorrect Items
We always try our best to securely pack your flowers but if they arrive in bad condition or you are not happy please get in touch, preferably attaching a picture and description of the problem and we will endevour to send a replacement or re-imbourse part of the order.
Our bouquets and arrangements are designed to last 5-7 days depending on the ingredients, time of year and temperature of your house. If they last less than 5 days please contact us and we will discuss how we can help.
How to care for my flowers
When you receive the flowers please remove all packaing and re-cut the stems at an angle. If you wish for a looser effect remove the string just before placing in a vase with fresh clean water and food if supplied
Norwich and Norfolk deliveries
We can accept same day deliveries for NR1-NR7 until 2:30 PM but a bit more notice is apreciated!
Please call us if you need a delivery further afield, we can deliver to the rest of the county for £7.99
We are able to send flowers thoughout the country on an overnight courier service Tuesday to Friday providing we receive the order before 3PM
Events and Wedding work
If you would like to book us for a wedding or an event please email us your details and we will contact you to confirm we are available and what flowers you will need.
International Shipping .
We are not able to ship flowers internationally.
Customs Duties & Other Fees
Our prices reflect VAT at 20%